Manufacturers usually offer 1-2 years of warranty, beginning on the date of sale. Some dealers offer extended warranty, so sometimes you get up to 2-3 years warranty in total.
If your device develops failures within that time, then please first contact your dealer in order to get everything arranged for the repair.
If your device is out of warranty, feel free to contact us directly or send your device to:
Am alten Bach 18
Please provide us a short description of the fault(s) the device shows and your contact details (name, address, email etc.)